We package our products with care. If you place your order before 10 am, we are able to ship your package the same day and you will have your package by the next day in Belgium and the Netherlands (weekdays). We are bringing online our international deliveries as soon as possible! For other countries we have an estimated delivery time of 2 - 5 days.
We are trying our very best to package our products with the highest care and protection. When you did receive a broken or damaged package, please send us a mail to email@example.com with the subject BROKEN + your order number. This way we can prioritize your request and try to send you a replacement or refund as soon as possible.
You wish to return some products of your order? Are you sure? ;) If you do want to send back (part of) your order, you can send a mail with the subject RETURN + your order number to firstname.lastname@example.org. This way we know we can expect the goods. Please be aware that the package needs to be send back on your account and needs to be sufficiently protected. If you are not satisfied with the quality, we would love to hear your feedback! This way we keep our clients happy and we can keep challenging ourselves!